B2C and B2B bookings
Customer care for end customers and a dedicated channel for agencies, with agreed terms and summaries.
Valet parking & shuttles
Parking Agent Suite
Bookings, shuttles and people. In sync.
A suite for parking operators running shuttles to airports, stations and trade-fair venues: six agents for the site and for developing new sites.
Request a demo 6 specialised agents
Operational suite · ready to use
Work areas
Connected processes, clear responsibilities.
Reputation
Drafting replies to reviews and tracking recurring themes and rating changes.
Capacity and shifts
Peak forecasts from bookings and flight or train status, a management dashboard and coverage options prepared for the manager.
Expansion
Diana supports scouting of new sites and reputation dossiers for operators who want to grow.
The team
One agent for every area.
BlueSky Agent Link
Agents don't work alone. They talk to each other.
In the Parking Agent Suite, every agent specialises in its own area, but none works alone: when a request crosses several areas, the agent hands it to the right colleague through BlueSky Agent Link.
Context travels with the request
Whoever picks the case up already knows the story: the customer never repeats the same information twice.
One conversation, several specialists
Behind the same conversation, several agents of the suite can be at work, each on its own task.
A person always accountable
When a human decision is needed, the agent alerts the colleague in charge of the area and the responsible person stays in control.
An example handover between agents
AliceMaraLuce+3
All 6 agents in the suite share one channel: BlueSky Agent Link.
An example workflow
How the areas work together.
Every handover between areas happens through BlueSky Agent Link. An example of how the suite is used, not a customer result.
- 01
A delayed flight
Connected to flight status, Iris detects that the expected load shifts to a later time slot.
- 02
Coverage to review
Iris sends Ada the staffing need and remaining time when an imbalance appears.
- 03
The manager decides
Ada proposes coverage options; the human manager decides the shifts.
Control and accountability.
- Six agents support site operations and the development of new sites.
- Forecasts and summaries use bookings, transport status and operational data available in the connected systems.
- Refunds, discounts, prices and shifts remain decisions for the managers. Negative review replies require human review and new sites are validated by management.
Before and after
What changes with BlueSky.
How the area works today and how it works with the suite in place. Decisions stay with the managers.
Out-of-hours requests left unanswered
Instant answers, 24 hours a day
63,5%of companies never reply to a contact coming from their websiteSource: RevenueHero, 2024
Days swallowed by routine tasks
Time given back to the work that matters
35–40%time saved on core activities, up to 70% in some casesSource: McKinsey, Sep 2026
Staff absorbed by repetitive work
People focused on high-value activities
70%of customer services using AI agents see measurable results within 60 daysSource: Salesforce, State of Service 2026
Sales opportunities slipping away
Every lead qualified and followed through
7×more likely to qualify a lead if you call back within an hourSource: Harvard Business Review, 2011
Published market figures, not promised results: the suite is compared against these benchmarks during the technical analysis.
Endless industry suites. Yours too.
Today nine sectors, with concrete processes ready to go. But the suites you can easily create are endless, yours included: it takes a few days, with substantial savings from the very first months.